The app also includes a badging system that makes it easier to alert you when an influencer or advocate has posted, as well as clear analytics. non-customers, for example), and make it easier to find existing conversations so you can build real relationships. This can be useful to segment (by customers vs. You can create filters to tag, flag, hide, or make assignments regarding content and followers. Still, its strength lies in the inbox-like interface it uses to help you manage conversations on Facebook, Twitter, and Instagram. Like some other social media tools on this list, AgoraPulse has a robust scheduling tool, which is awesome for a social media professional. Advanced: $249 per user/mo: everything in professional plus Message Spike Alerts for increased message activity, digital asset, and content library, chatbots with automation tools, plus other features.Professional: $149 per user/mo: 10 social profiles, everything in plus scheduling for optimal send times, custom workflows for multiple approvers and steps, response rate and time analysis reports, plus other features.Standard: $99 per user/mo: manage up to 5 profiles, all-in-one social boxes, social content calendar, review management, asking and social CRM tools, plus other features.This way, you can connect the points of conversations that happen online to real business.Īnother perk is discovering new people to connect with and systematically removing bad connections, using the discovery tools. You can even turn your messages into action items to create workflows or reminders around your social activity. In addition to monitoring and managing multiple social networks, SproutSocial’s clean interface also delivers deeper analytics.įor example, the platform gives you calculated engagement and influence scores, and if you’re using social media for customer support, it also measures your response time. However, there are a couple of unique features that set Sprout Social apart. Like many of the other social media tools on this list, Sprout Social allows you to schedule updates to your social media accounts.
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